“Returning 200 vouchers worth 300 yuan†and “Buying 1 get 1 freeâ€... During the Spring Festival, the “bought coupon promotions†campaign launched by major shopping malls has attracted the attention of many consumers, but some merchants use them in the implementation of activities. Various means to deceive consumers. Yesterday, the provincial and city departments of industry and commerce opened a “seven sins†in response to the case’s promotion, reminding consumers to stay intently when participating in such activities.
ã€Introduction】
Blurring propaganda and deprive consumers of their right to know In January, a provincial consumer purchased a mobile phone from a shopping mall that was promoting sales. At that time, the merchant promised to purchase a 1,000 yuan discount for a certain communication provider, but waited for the consumer. After he purchased the phone card and provided the mobile phone card of the communicator who offered the discount service, he must be told that he must use the mobile phone card provided by the communicator at least for one year before enjoying the discount for the phone, and at least need to consume 70 yuan per month. Businesses concealed the facts and used the method of ambiguous propaganda to deceive them, seriously damaging the rights and interests of consumers.
Indictment 2 sets up a trap and hinders the use of consumer vouchers. During the Spring Festival, Ms. Wang from the provincial city went to a KTV consumer in Huaiyin District with her friends and got two coupons worth 50 yuan. However, Ms. Wang discovered it after looking carefully. "This coupon is only valid between 10:00 am and 3:00 pm." and "Not available during this holiday period." "The vast majority of consumers spend time at KTV after 3:00 pm or on holidays, according to It is understood that some merchants do set various restrictions and traps in the redemption time, redemption zone, exchange brand, model number, and the amount of redemption coupons, which hinders consumers from using the redemption coupon to exchange goods.
The guilt three:
In the case of virtual high price, some consumers in the consumer sector increase the marked price of promotional products in advance, and then form rebates and discounts to form so-called “concessions†to attract consumers to purchase. Directly subordinated branches recently investigated and dealt with a fraudulent consumer case in a shopping mall. The mall was called a “one-for-one cashmere sweater†promotional signboard. However, the price of cashmere sweaters was increased by more than 40% in advance. The original cashmere sweater was worth a thousand dollars. Marked by 2,000 yuan, careful calculation, the mall did not provide consumers with many discounts.
The guilt four:
The use of promotions, deprivation of the right to exchange some businesses in the launch of rebate promotions, the backlog of goods as "special goods", "discount goods" sales promotion, and set up attractive rebate ratio to attract consumers, until the consumer is finished shopping, After getting a small ticket for shopping, I found the words “promotional goods will not be returned†on the small ticket. If the consumer is not satisfied with the purchase before use to return or exchange goods, the merchant will use the excuse that the purchase ticket has been marked as "not returned" as an excuse to deprive the consumer of the normal right to return the goods.
Counting five:
Overlord Clause and Consumer Interpretation Power The reporter learned from the complaint case recently received by the industry and commerce department regarding the rebate promotion. Almost all merchants have indicated on their rebates to consumers that “This shopping (consumer) coupon is finally explained. Right to the mall (supermarket) all "words. Industry and commerce officials said that the use of format contracts completely deprives consumers of the right to interpret the purchase (consumer) vouchers and increases the difficulty for consumers to use (convert) the vouchers.
ã€Introduction】
Blurring propaganda and deprive consumers of their right to know In January, a provincial consumer purchased a mobile phone from a shopping mall that was promoting sales. At that time, the merchant promised to purchase a 1,000 yuan discount for a certain communication provider, but waited for the consumer. After he purchased the phone card and provided the mobile phone card of the communicator who offered the discount service, he must be told that he must use the mobile phone card provided by the communicator at least for one year before enjoying the discount for the phone, and at least need to consume 70 yuan per month. Businesses concealed the facts and used the method of ambiguous propaganda to deceive them, seriously damaging the rights and interests of consumers.
Indictment 2 sets up a trap and hinders the use of consumer vouchers. During the Spring Festival, Ms. Wang from the provincial city went to a KTV consumer in Huaiyin District with her friends and got two coupons worth 50 yuan. However, Ms. Wang discovered it after looking carefully. "This coupon is only valid between 10:00 am and 3:00 pm." and "Not available during this holiday period." "The vast majority of consumers spend time at KTV after 3:00 pm or on holidays, according to It is understood that some merchants do set various restrictions and traps in the redemption time, redemption zone, exchange brand, model number, and the amount of redemption coupons, which hinders consumers from using the redemption coupon to exchange goods.
The guilt three:
In the case of virtual high price, some consumers in the consumer sector increase the marked price of promotional products in advance, and then form rebates and discounts to form so-called “concessions†to attract consumers to purchase. Directly subordinated branches recently investigated and dealt with a fraudulent consumer case in a shopping mall. The mall was called a “one-for-one cashmere sweater†promotional signboard. However, the price of cashmere sweaters was increased by more than 40% in advance. The original cashmere sweater was worth a thousand dollars. Marked by 2,000 yuan, careful calculation, the mall did not provide consumers with many discounts.
The guilt four:
The use of promotions, deprivation of the right to exchange some businesses in the launch of rebate promotions, the backlog of goods as "special goods", "discount goods" sales promotion, and set up attractive rebate ratio to attract consumers, until the consumer is finished shopping, After getting a small ticket for shopping, I found the words “promotional goods will not be returned†on the small ticket. If the consumer is not satisfied with the purchase before use to return or exchange goods, the merchant will use the excuse that the purchase ticket has been marked as "not returned" as an excuse to deprive the consumer of the normal right to return the goods.
Counting five:
Overlord Clause and Consumer Interpretation Power The reporter learned from the complaint case recently received by the industry and commerce department regarding the rebate promotion. Almost all merchants have indicated on their rebates to consumers that “This shopping (consumer) coupon is finally explained. Right to the mall (supermarket) all "words. Industry and commerce officials said that the use of format contracts completely deprives consumers of the right to interpret the purchase (consumer) vouchers and increases the difficulty for consumers to use (convert) the vouchers.
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